Code of Conduct
For suppliers and business partners of DRAK Chain GmbH, version 1.0 (2024). Document in German.
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Company
Corporate policy
Principles of our corporate policy
Drak Chain GmbH looks back on a company history of more than 130 years. From the very beginning, the satisfaction of our customers has been our focus. As an independent family business, we are characterised by our close ties with our business partners and employees.
We are committed to the high standards of our management systems (quality, product safety, occupational safety) and to the principles of economic efficiency and reliability. These topics are defined as corporate objectives and taken into account in all decision-making within the company. For this reason, we also require our suppliers to observe and comply with these principles, and we support them in pursuing these shared goals. As part of our corporate due diligence, we therefore define the following guiding principles of our corporate policy:
- We regard the high quality and product safety of our products and services as one of our highest corporate objectives. The requirements of our customers serve as our benchmark.
- We, that is every employee of our company, contribute to achieving our corporate objectives. Management sets an example and supports all measures to motivate employees in the process of continuously improving quality, occupational safety, environmental protection and energy efficiency. The motivation, qualification and satisfaction of our employees are essential prerequisites for achieving these goals. At the same time, we ensure that all necessary information and resources are made available.
- We ensure efficient processes and reliable documentation through our continuously improved information technology.
- We design our processes so that – where economically justifiable – they require a minimum of raw materials and energy and produce a minimum of emissions. The financial and structural conditions for this are created and monitored. In the interest of sustainability, we use renewable or recyclable raw materials and promote the material recycling of our products.
- We regard the knowledge and loyalty of our employees as an essential prerequisite for our economic success.
- We ensure order and cleanliness through the way we design our operational processes.
- We require our suppliers to support us in meeting our quality, environmental and energy objectives.
We comply with all relevant laws, regulations and standards as well as our voluntary commitments and, where relevant, take into account the requirements of interested parties, particularly in the areas of quality assurance, product safety, environmental protection and energy use. In this context, we work together openly and in a spirit of trust with authorities, associations, institutes and the public, among others.
The regular evaluation of our management systems through audits, the ongoing updating of our objectives and benchmarking within the industry are key criteria for our orientation in the market. The management of Drak Chain GmbH hereby declares this corporate policy binding for all our actions.
Quality policy
Quality cannot be pinned down to one specific place in the company, i.e. it does not only begin with the end product. It is everywhere and can be influenced by everyone. Quality is linked to customer requirements, but also to planning, materials, production methods, economic efficiency and testing methods. All employees contribute to the company’s quality and therefore have the right and the duty to point out errors, eliminate them or initiate appropriate steps.
The level of quality to be achieved is not absolute. It is constantly changing due to
- customer requirements,
- the influence of competition,
- the market situation,
- the legal framework,
- the state of the art.
These changes are recorded, taken up as positive triggers for adaptation in preparation for the future, and used to steer the company’s development through a continuous improvement process. Continuous improvement covers
- processes and results,
- quality,
- customers,
- employees,
- transparency and facts,
- safety,
- environmental impact,
- sustainability.
Code of Conduct